Last updated: September 7, 2026
These Terms and Conditions govern the services provided by:
Donat Tukarcs
Business form: Self-employed individual / sole trader
NIF: Z2634819J
Address: Avenida de Alberto Alcocer 7, 1st Floor, Apartment 3, 28036 Madrid, Spain
Email: tukarcsd2003@gmail.com
Phone: +34 609 818 951
Website: donatchef.com
By requesting, booking or purchasing a service from Donat Chef, the client agrees to these Terms and Conditions together with the applicable Privacy Policy and Booking & Cancellation Policy.
Donat Chef provides private chef services for individuals and other clients, primarily in private homes and other previously agreed venues.
Depending on the agreed service, the service may include:
Kitchen cleaning applies only to the areas and equipment used by Donat Chef during the service. It does not include cleaning the entire property or removing mess or dirt that existed before the service began.
Donat Chef provides services in Madrid and within a maximum radius of 50 km from Madrid.
No additional travel fee is charged within this service area.
Donat Chef does not currently provide services at locations more than 50 km from Madrid.
Each event is treated individually.
The final scope and price of the service are determined through a personalised quotation based on the details agreed with the client.
These details may include:
A booking request proceeds to confirmation only after the client has accepted the quotation and Donat Chef has approved the booking request.
A booking is not confirmed until:
After the event details are agreed by email or phone, Donat Chef will send the client a secure Stripe payment link by email for payment of the 50% deposit.
The booking becomes final once the deposit has been received successfully.
The final price of the service is stated in the personalised quotation sent to the client and accepted by the client.
The quoted price applies to the agreed:
If the client requests changes after the booking has been confirmed and those changes affect the scope or cost of the service, the client will be informed of any price difference in advance.
The total service fee is paid in two instalments.
A 50% deposit is required to confirm the booking.
The deposit is paid online by card using the Stripe payment link sent by email after the quotation has been accepted and the booking request approved.
The booking is confirmed only after successful payment of the deposit.
A separate invoice may be issued for the deposit.
The remaining 50% of the service fee is due at the end of the event, before Donat Chef leaves the venue.
The remaining balance may be paid by:
A final invoice will be issued following completion of the service, taking into account the deposit already paid.
The client must notify Donat Chef of any change to the number of guests at least 48 hours before the scheduled start of the event.
An increase or decrease in guest numbers may affect the final price.
Any resulting changes will be discussed with the client in advance.
Changes to an already agreed menu are possible only by prior agreement.
Whether a requested change can be accommodated may depend on:
If a menu change affects the price of the service, the client will be informed in advance.
Where portion sizes are indicated, they are approximate.
Unless otherwise stated:
Displayed quantities are intended as guidance only and are not guaranteed gram-by-gram or person-by-person quantities, as portion size may vary depending on the dish and menu.
The client must inform Donat Chef in advance of any known:
The information provided must be accurate and complete.
Donat Chef will use reasonable care to accommodate declared requirements where possible, but suitability may depend on the selected menu, ingredients and venue conditions.
Information relating to allergies and intolerances is handled only to the extent necessary to organise and provide the service safely and appropriately.
The client is responsible for ensuring that the agreed venue is suitable for the service and provides a usable kitchen and the facilities required for the agreed menu.
The client should inform Donat Chef in advance of any relevant limitations, including:
If the venue is materially unsuitable for the agreed service and this was not disclosed in advance, Donat Chef may need to modify the service where reasonably necessary.
Ingredient sourcing is included as part of the service unless otherwise agreed.
The client is therefore not required to purchase the ingredients for the agreed menu.
Ingredient availability may vary according to seasonality, market availability and quality.
Where a specific ingredient is unavailable, Donat Chef may propose an appropriate alternative and will discuss any significant change with the client where practical.
At the end of the service, Donat Chef will clean and tidy the kitchen areas and equipment used during preparation and service.
This does not include:
If the client cancels at least 48 hours before the scheduled start of the event, the deposit will be refunded in full.
If the client cancels within 48 hours of the scheduled start of the event, the deposit is non-refundable.
The 48-hour period is calculated from the scheduled start time of the event.
Under Spanish consumer law, distance contracts may generally be subject to a 14-day withdrawal period.
However, certain services connected with food, catering or leisure activities provided on a specific date or during a specific period may be excluded from the general right of withdrawal.
Accordingly, where a Donat Chef service is booked for a specific date and time, the general 14-day withdrawal right may not apply.
The cancellation terms set out in these Terms and Conditions therefore apply to the booking, subject always to mandatory applicable consumer law.
After the booking has been approved and the 50% deposit has been paid successfully, the client will receive confirmation electronically, normally by email.
The confirmation may include:
The client is responsible for:
If Donat Chef is unable to provide the agreed service due to circumstances beyond reasonable control, the client will be informed as soon as reasonably possible.
Where Donat Chef cancels the booking and the service cannot be provided, any amount paid for the cancelled service will be refunded, unless another solution is agreed with the client.
Donat Chef will not be responsible for indirect losses arising from circumstances beyond reasonable control, subject to any mandatory rights available to the client under applicable law.
Donat Chef will not be responsible for failure or delay in performing the service where this is caused by circumstances beyond reasonable control.
Such circumstances may include, where applicable:
Where such circumstances arise, the parties will seek a reasonable solution where possible.
Information displayed on donatchef.com is intended to provide a general overview of the services.
The final service, menu, guest count, price, date, venue and other conditions are determined by the personalised quotation agreed with the client.
General website information does not necessarily constitute a binding offer for a specific service.
Images shown on the website are for reference only. Final presentation may vary.
Texts, photographs, graphics, menus, logos and other content on donatchef.com may be protected by copyright and other intellectual property rights.
Such content may not be copied, reproduced, distributed, modified or commercially used without permission unless permitted by applicable law or by the relevant rights holder.
Personal data is processed in accordance with the Donat Chef Privacy Policy and applicable European Union and Spanish data protection law.
Clients should review the Privacy Policy before submitting personal information.
These Terms and Conditions are governed by applicable Spanish law.
Nothing in these Terms and Conditions limits any mandatory consumer rights that cannot lawfully be excluded or restricted.
For questions about these Terms and Conditions, bookings or services, please contact:
Donat Tukarcs
Email: tukarcsd2003@gmail.com
Phone: +34 609 818 951
Website: donatchef.com
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